Please Select an Option
Customer Complaints & Appeals:
If you have issue with or are unhappy with a decision or aspect of our service, we want to know about it so that we can try to resolve it.
A complaint indicates dissatisfaction with the manner in which the Council engages with, or responds to its customers in delivering its services.
An appeal indicates dissatisfaction with a decision of the Council regarding
- provision of a service
- entitlement to a service or a benefit relating to a service
- activities, which are subject to regulation by the Council.
Related Topics:
How to Make a Complaint
How to Make an Appeal
Customer Service