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How to Make a Complaint:
If you wish to make a complaint about a the quality of service you have received then you may phone or ask to speak to the Officer in charge of the area to which the complaint refers.
If you wish to make a formal complaint, you should complete a Customer Complaint Form.
Download Galway City Council Customer Service Complaint Form (DOC, 24 kb)
The complaint should be sent by post or presented in person to:
Corporate Affairs, Galway City Council, College Road, Galway.
You may also email your complaint to customerservice@galwaycity.ie
Related Topics:
Customer Complaints & Appeals
How to Make an Appeal
Customer Service