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Water Supply

  • Why is there no water coming from the cold tap at my kitchen sink?

    Usually your water supply to your cold tap at your kitchen sink comes directly from your mains water supply. If you do not have cold water at your kitchen sink your water supply may be switched off as a result of Galway City Council carrying out repairs in your area.

    View a listing of known water supply interruptions in Galway City.

    If the water supply interruption you are experiencing is not listed as a known interruption on the Galway City Council website, you should check with your neighbours to see if their water supply is also affected. If their water supply is affected, then you should report the issue to Irish Water on 1850 278 278

    If your neighbours water supply is not affected, then the issue

    You can keep up to date on water supply interruptions and other news by signing up to Galway City Council's SMS Text Alerts service.

    If the water supply was off for a period and has returned to your area but not to your property, you should contact Irish Water to report the matter on 1850 278 278

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  • Are there any water supply interruptions in my area at the moment?

    View a listing of known water supply interruptions in Galway City.

    If the water supply interruption you are experiencing is not listed as a known interruption on the Galway City Council website, you should check with your neighbours to see if their water supply is also affected. If their water supply is affected, then you should report the issue to Irish Water on 1850 278 278

    You can keep up to date on water supply interruptions and other news by signing up to Galway City Council's SMS Text Alerts service.

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  • I need to turn off the water supply to my property, what should I do?

    If you are a Galway City Council tenant, contact the Housing Maintenance department on 091- 536849 for assistance.

    If you are not a Galway City Council tenant you can turn of your internal stopcock/valve - usually located under your kitchen sink.

    If this does not assist the matter or if you are having difficulty turning off the internal stopcock/valve, you can try to turn off the mains stopcock.

    The mains stopcock is usually located on the footpath outside your property or on your driveway.

    If you have difficulty turning off your mains water supply you should report the issue to Irish Water on 1850 278 278 and they will be able to provide assistance.

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  • Why has the water supply in to my property lost pressure?

    If you notice a reduction in water pressure, check with your neighbour to see if they are also experiencing the same issue. If they do not have a problem with their water pressure, this may indicate a leak on your service pipes.

    If the leak is between your boundary wall and the property, it is your responsibility (the property owner) to repair it and you should contact your plumber.

    If the leak is between the watermain (usually located between the roadway and the boundary wall) it is Galway City Council's responsibility to repair it. You should contact Irish Water on 1850 278 278

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  • A neighbouring business shares my water meter; can I install a separate meter?

    Veolia maintains non-domestic water supply.

    You should contact them with your query about your water meter as follows:

    Veolia Water Ireland
    Harris House
    Tuam Road
    Galway

    Lo-Call: 1890 836542

    Tel: 091 767570
    Fax: 091 767576

    http://www.veoliawater.ie/

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