Housing Rents

    • How are Housing Rents Calculated?

      Housing rents are based on a scheme called 'Differential Rents'. The Differential Rents Scheme is designed so that the weekly rent charged on a property is based on your ability to pay to ensure that your rent is reasonable and does not lead to financial difficulties.

      The incomes of all members of the household are included in the rent calculation and there are deductions for any dependent children. The process involved in calculating the rent to be charged is known as a Rent Assessment.

      For the purpose of rent calculation each household is said to have a Principal Earner and may have one or more Subsidiary Earners.

      • Principal Earner is the person in receipt of the highest assessable income.
      • Subsidiary Earner is a member of the household other than the Principal Earner who has an income.

      Rents are determined on the basis of a weekly assessable income.

      Weekly Assessable Income of Principal Earner

      Rent Payable

      Up to €49


      Over €49

      20% of additional excess of €49

      For each Subsidiary Earner in the Household 15% of their net income is added to the rent for each Subsidiary Earner

      Allowances are made for dependant children in full time education - currently €5 per child per week.


    • What is Assessable Income?

      Assessable Income includes income from the following sources:

      • Employment including self-employed income
      • Social Welfare Payments
      • FAS Training Allowances
      • 50% of Income from Back-to-Work Allowance
      • 50% of Income from Community Employment Programmes
      • Pensions

      Income not included in Assessable Income:

      • Child Benefit
      • Orphans Allowance
      • Fuel Allowance
      • Scholarships
      • Allowances for domiciliary care of handicapped children
      • Allowances payable for fostering children
      • Allowances received from any charitable organisations
      • Lump Sum compensation payments
      • Allowances for Infectious Diseases

      Please note that where income declared is less than the social welfare rate applicable to the family composition, rent will be assessed based on the social welfare rate.

      Download Galway City Council's current Rent Scheme


    • What is the minimum housing rent payable?

      The minimum rent payable is 30 euro per week.


    • What is the maximum housing rent payable?

      The maximum rent payable is €180.30 per week.


    • There is a new occupant at my property; do I need to notify Galway City Council?

      Each year all tenants are requested to submit details of their income to enable their rent to be reassessed - a rent assessment.

      If your household circumstances change at any time during the year, you must notify the Housing Section with appropriate documentation so adjustments can be made to your rent.

      If you wish to include a new person on the rent of your dwelling, you must apply for permission to do so.

      To do this you must complete:

      Both forms should be returned to:

      Housing Section,
      Galway City Council,
      City Hall,
      College Road,


    • How do I pay my rent?

      When paying your rent or if you have a query on your rent, please ensure that you have your customer id to enable us to handle your query more efficiently.

      Galway City Council provides a broad range of payment methods for its tenants.

      Pay Online

      Housing customers can pay their Housing Rent online using a dedicated PIN and their Housing Rents Account Number.

      If you are paying your rent online for the first time, click here to request a PIN.

      A PIN will be sent to you by post within 2 working days. Once you receive your PIN you can then go online to pay your housing rent. The PIN allocated to you will be required each time you wish to make an online housing rents payment.

      Note that the minimum amount payable online is €10.

      If you already have a PIN and wish to pay your housing rent online, click here.

      Forgotten PIN :
      If you have forgotten your PIN for online payments, please contact the Finance department on 091-536437 quoting your Customer Account Number and Address.

      Household Budget Scheme

      The Household Budget Scheme is a scheme that helps those in receipt of certain social welfare payments in Ireland to spread the cost of some household bills (including your local authority rent payments) over the year. Under this scheme, a fixed amount is deducted from your social welfare payment each week.

      The scheme is operated by An Post and in order to qualify, you must be in receipt of a certain social welfare payment and your payment must be paid through your local post office. The Household Budget Scheme is free of charge.

      View further details on the Household Budget Scheme.

      Download the Houshold Budget Guide and Instruction Form.

      Standing Order

      You can arrange a standing order through your bank account.

      Download a Standing Order Request Form

      An Post

      Galway City Council can issue you with a BillPay Card that can be used to pay your rent at any post office or postpoint outlet.

      Cash Office

      You can pay your rent in the Cash Office in City Hall, College Road. Opening Hours are 9.00am - 4.00pm, Monday to Friday.


  • I am in arrears/having difficulty paying my rent, what should I do?

    Rent Arrears

    If you are experiencing difficulties in paying your rent or if your account has fallen into arrears we recommend that you contact an Arrears Controller in the Finance Department of Galway City Council as soon as possible.

    The Rent Arrears contacts are

    • Ruth McHugh Tel. 091- 536411
    • Martin Kenny Tel. 091 - 536528
    • Tina Mills Tel. 091- 536559

    The Rent Arrears Staff will work with you to agree an arrangement to help you pay your rent arrears.

    If efforts by the Housing Department and the Arrears Controller fail, the City Council has recourse to legal action. A Notice to Quit can be issued which demands possession of the property. This can then be followed by the granting of a decree for possession of the property in the district court.

    The Money Advice and Budgeting Service (MABS) is a free, confidential service for people with debt and money management problems in Ireland.

    Anyone from any background can experience debt and money problems and MABS staff are fully trained to help. The MABS service is available through the 52 MABS offices located throughout the country.

    The following MABS services are available in Co. Galway.

    Galway MABS South

    3rd Floor, The Halls
    Quay Street
    Tel: 0761 07 2570
    Email: galway@mabs.ie
    Web: www.mabs.ie
    Opening Hours: Monday - Thursday, 9.30am-1pm and 2pm-5.30pm / Friday, 9.30am-1pm and 2pm-5pm