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Galway City Council – Level 3 Service Updates

Galway City Council – Level 3 Service Updates

Galway City Community Call – 1800 400 150  Available 7 days a week from 9am – 5pm

Customer Services

Our Customer Service team is in place at 091 536400 between 9am and 5pm. Please call us if you have an issue. Our out-of-hours emergency service remains in place outside those hours.

Our Customer Service counter at City Hall is open from 9.30am – 1pm daily (Monday – Friday), for queries that cannot be dealt with over the phone. Entry to City Hall will be limited to conform with social distancing requirements.

The Housing Office is operating on an appointment only basis. If you wish to make an appointment, please call 091 894370 or email

Appointments to visit the Planning Office should be made by telephone at 091 536599 or by email to


Museums, Leisure Facilities, Theatres and Libraries

Galway City Museum will be closed to the public until further notice. Visitors can still explore the museum virtually at

Leisureland is still operating public sessions in both pools and gym during level 3, in accordance with Covid 19 safety guidelines. Please book on 091 521455 . In regards to Leisureland’s event hall, Children’s dance classes along with some other groups have been cancelled. According to Level 3 restrictions there will be no exercise or dance classes. For further updates see

All events at the Town Hall and Black Box Theatre for the next three weeks will be cancelled or rescheduled. Also, some events beyond 27 October may be cancelled or rescheduled. Full refunds will apply to customers when an event is cancelled. For details, please email or call 091 569777 Mon-Fri, 10am-12pm and 2pm-4pm.

Galway City library buildings will close, but will be available for e-services and call and collect.

Community Centres are closed for all events including religious services.

All pitches and courts and MUGA’s are closed for matches but are available for non- contact training to a maximum of 15 persons in a pod.

The Claddagh Basin area will remain closed until further notice.’


Funerals and Cemeteries

In line with Level 3 Guidelines, funerals will be restricted to 25 mourners. For further information please discuss with your undertaker.


Covid-19 Restart Grant Plus

The deadline for applications has been extended to 31st October. More information available from and